Our Rehab Admission Process is Simple and Seamless

Start Your Recovery Journey with Confidence

Taking the first step toward recovery is an act of courage. At Bali Harmony Rehab, we are here to make that process as simple, informed, and reassuring as possible. From your initial enquiry to your arrival at our tranquil facility, our experienced team supports you every step of the way.

We understand that every individual’s journey is unique, which is why our admission process is designed to be confidential, compassionate, and tailored to your needs.

What to Expect: Step-by-Step

1. Discovery Call

• Client Enquiry
  You reach out via phone, email, or contact form to schedule a Discovery Call.

• Program Overview
  We explain available programs, costs, durations, and inclusions.

• Client Needs Discussion
  A clinical consultation helps us understand your history and goals, ensuring the right fit.

2. Client Intake Form

• You complete our secure intake form, including medical, psychological, and lifestyle details.

3. Booking In

• Booking Confirmation
  You choose your program, confirm your start date, and share your flight details.

• Deposit
  We issue your invoice for a 20% deposit to secure your place.

• Travel Support
  We assist with your visa, customs, health forms, and transfer arrangements.

4. Arrival & Admission

• Warm Welcome
  Our team meets you at the airport and transfers you to the facility.

• Orientation
  You’re welcomed, given a tour, and introduced to staff and peers.

• Luggage & Admission Check
  Your belongings are reviewed and medications handed to our nurse for safekeeping.

• Finalise Paperwork
  Your admission documents are completed and payment finalised.

5. Orientation

• Facility & Policy Briefing
  We outline your daily schedule, rules, and recovery expectations.

• Q&A Time
  We take time to answer your questions and help you settle in comfortably.

6. Rehab Plan

• Comprehensive Clinical Assessment
  Our licensed team conducts a full evaluation and baseline testing.

• First Sessions
  You begin group therapy, 1:1 counselling, and wellness sessions.

• Personalised Recovery Plan
  Together, we set your individual treatment goals and plan.

What to Bring

Downloadable Checklist Available

Must Bring:

• Government-issued ID (e.g. passport)

• Medical records and medication list

• Emergency contact details

• Consent forms for communication

• All prescribed medications in sealed original packaging

Personal Items (Suggested):

• Alarm clock

• Small amount of cash

• Optional: personal pillow, water bottle, ear plugs

• Family photos

Clothing:

• Comfortable everyday wear, weatherproof jacket

• Enclosed shoes + sandals or sliders

• Modest clothing: all skirts/shorts must cover knees

• Swimwear (rash vest, boardshorts, 1-piece swimsuits)

• Pyjamas and dressing gown

Toiletries:

• All toiletries must be in original containers

• Alcohol-free mouthwash

• Roll-on deodorant only (no aerosols)

• Sunscreen, razors (disposable or electric)

Electronics:

• Phone, tablet, laptop, e-reader, smart watch
  Devices are stored in contraband and used at designated times only

Medications:

• Doctor-prescribed meds (sealed, original packaging)

• Sealed vitamins & supplements

• Approved nicotine therapies (e.g. Nicabate)

• Vape devices (stored and used per policy)

What Not to Bring

The following items are prohibited for safety and therapeutic reasons:

• Drugs or alcohol (including products containing alcohol such as perfume, aftershave, mouthwash)

• Sharp or dangerous items (razors, scissors, flammable agents, glass)

• Non-rehab reading material

• Hair appliances (dryers provided onsite)

• Excessive makeup or fashion accessories

Note: All belongings will be checked during admission and any contraband safely stored and returned upon discharge.

What Clients Say

“It’s a scary thing trying to get help, but Kerryn took a lot of that anxiety and fear out of the equation. I was able to get all my questions answered and all her promises were kept which was a pleasant surprise.”
— Amelia L., Client

Take the First Step

Your path to recovery starts with a single call. We are here to support you every step of the way — whether you’re still exploring your options or ready to book Reach out to us today and take the first step toward a healthier, happier future.

Last reviewed

by Peter Gibbs, Operations Director
Bali Harmony Rehab – July 2025